Wedding Anniversary Calendar
Birthday Months
Special Dates
-->
| About Us Welcome to The Inspirations Store. The Inspirations Store is a UK online gift shop offering quality gifts and presents suited to many occasions. We are committed to good customer service and aim to meet the requirements of your order. Products are selected to offer good value and we aim to cover a broad range of tastes and occasions. We regularly update the shop with new items so visit again soon for new ideas. Alternatively let us know your interest and we will endeavour to source the right gift for your occasion. For UK delivery, we offer a gift wrapping option which can be chosen in checkout together with your selected postal service of First Class post or Special Delivery. Our corporate gift service specialises in finding the right gift to match your occasion. If this is of interest, then give us a call on 0118 941 4845 or email us and we will be pleased to discuss ideas to match your requirements. |
| Making A Purchase Shopping at The Inspirations Store is easy. The shop is divided by sections - click each Gift Section to see the items. Make colour or item selection from the drop down lists (if appropriate). Click the 'Basket' for each item you would like to buy. Prices are in UK pounds sterling. Postage and packing will be added at checkout before card payment - see section below for details. You can update quantities or delete items in your Basket by selecting 'View Shopping Basket' from the menu at the top right of the page. When you have completed your shopping, select 'Checkout'. Enter address and payment details as prompted. Payment can be made by credit card online or offline by telephone or post. We accept many cards including Visa, Mastercard, Maestro, Delta and Solo. Payment is by credit or debit card online - card details are taken by SagePay who provide secure server payment - see 'Credit Card Security' for more details. Payment must be made before goods are shipped. At checkout completion, you will be given an order receipt and an email will be sent to confirm the order details. Please check this and keep for your reference. |
| Shipping And Handling Postage and packing costs are added at checkout. For detail of these, please click Postage and Packing Charges. If you wish, we can send your gifts for you, provided it is sent to a UK address, and we will include your greeting with the order. You enter your greeting message in checkout. For UK delivery, we offer next day or delivery on a specific day (Mon-Fri). For this service, choose Special Delivery in checkout. Special Delivery option - click for details Gift wrapping option can be chosen in checkout. We deliver to all UK (including Northern Island and Isles of Scotland) addresses and also the Channel Islands. |
| Delivery Orders are usually despatched same day or next working day by either Royal Mail 1st class post or special delivery* (next day delivery Mon-Fri UK only) depending on the service chosen in checkout. Orders over 2kg in weight may be sent by Parcelforce or courier. For items not in stock, we will inform you by email if we think there will be a delay beyond a week before despatch. You should therefore allow ten days for delivery at UK addresses, longer for overseas. If you are working to a deadline that is less than this then please let us know in the checkout process. Or if you wish us to despatch on a certain date then let us know. If we expect there to be a delay, we will contact you by email or telephone to let you know. You then have the option to wait, select another item or cancel. Credit card payment is taken at the time your order is processed. A signature will required on delivery. If you are unable to take delivery then a card will be left with instructions about re-delivery/collection. You will need to respond to this promptly to arrange re-delivery or collection or the order will be returned to us. An email will be sent to confirm despatch. If you have not received your order within 5 working days of this shipping email, please let us know so that we can try to find out what has happened to the delivery. Please check your email for messages from us about your order. |
| Terms and Conditions All orders are subject to our Terms and Conditions. |
| Tax Charges Our prices include UK VAT as appropriate. Non UK purchasers may be liable to local taxes on importation which will be your responsibility. If you would like a VAT invoice, then please indicate this in the Comments section at the Checkout. |
| Credit Card Security Credit card payments are taken by SagePay secure server payment service. SagePay are an accredited payment service provider who handle credit card transactions in a highly secure environment. |
| Guarantee If for any reason you are not happy with your order, then you may cancel your order within 14 days of delivery and return the items to us and we will refund the cost of the items. We do not refund personalised items, earrings, edible items, postage and packing or gift wrapping. Please see our Terms and Conditions for cancellation and refund details. Complaints Should you have any reason to complain then please send details by email to admin@the-inspirations-store.com or write to address Unit 15 Le Clair Enterprise Centre, St Ives Close, The Green, Theale, Berks, RG7 5DW. Please include the reason for complaint, purchase date, order number and any other relevant details. We will acknowledge receipt of your message within 3 working days of receiving and will keep you informed of progress. |
| Reaching Us Email is the best way to contact us. You can do this directly from the shop by choosing the 'Email us' button. Enquiries will be responded to promptly. Our email address is admin@the-inspirations-store.com. Our phone number is +44 (0) 118 9414845 (national call rate) Mon-Fri 10am-4pm and Mon-Thurs 5pm-6pm excluding bank holidays. Our postal address is Unit 15 Le Clair Enterprise Centre, St Ives Close, Theale, Berkshire, RG7 5DW, UK. Feedback on the site and suggestions should be sent to admin@the-inspirations-store.com. New products are added regularly and we welcome suggestions and ideas. Please contact us if you have any queries or wish to ask about other gift possiblities. |
| Privacy Policy We are committed to protecting your privacy and operate a privacy protection policy. We do not disclose customer information to third parties other than is required to process your order. Please see our Privacy Policy for details. If you have any questions or comments about privacy, please email admin@the-inspirations-store.com |